Apex Equine Australia - Privacy Policy

Apex Equine Australia is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information when you use our website, subscribe to services, or make a payment:

  • Name, contact details (email, phone number, address)
  • Payment details (processed securely via third-party payment gateways)
  • Horse-related information for agistment or services
  • Website usage data through cookies and analytics

2. How We Use Your Information

We use your information to:

  • Process payments and manage subscriptions
  • Provide equine services, including agistment, training, and rehabilitation
  • Improve our website and services based on user interactions
  • Send updates, service notifications, and promotional content (only if opted in)
  • Comply with legal and regulatory requirements

3. Data Protection & Security

  • Your personal information is stored securely and only accessed by authorised personnel.
  • Payment details are not stored by Apex Equine but handled through secure third-party payment processors.
  • We implement safeguards to prevent unauthorised access, disclosure, or misuse of data.

4. Information Sharing & Third Parties

  • We do not sell, rent, or trade your personal data.
  • Your information may be shared with service providers (e.g., payment processors, veterinary services) where necessary.
  • In cases of legal obligations, we may disclose personal data to law enforcement or regulatory bodies.

5. Cookies & Website Analytics

  • Our website may use cookies to improve user experience, track website activity, and enhance service delivery.
  • You can adjust cookie preferences through your browser settings.

6. Your Rights & Choices

  • You may request access, correction, or deletion of your personal data at any time.
  • You can opt out of marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

7. Retention of Information

  • We retain personal information only for as long as necessary to fulfil service obligations and comply with legal requirements.

8. Changes to This Policy

  • Apex Equine reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For any questions regarding this Privacy Policy or how your data is handled, please contact Apex Equine Australia.